All NUPLA products are warranted against all defects in material or manufacturing. NUPLA will repair or replace at our option, any NUPLA product proved to be defective in materials or workmanship during the lifetime of the product. Castings, forgings, and shovel blades are not covered under this warranty. Normal wear and tear, abuse, improper care, and negligence are not covered under this warranty.
The Nupla reseller will be responsible for replacement or reimbursement to the end user for the defective product returned to them. End users, contacting Nupla directly, will be asked to return defective products to their place of purchase. Nupla will issue credits to resellers and will not send replacement products to either end users or resellers.